Don’t Hold on to Your C-Players
August 27, 2021
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Since I cofounded MGR360, I’ve talked to so many leaders who have an underperforming employee on their team and don’t know what to do. It’s a painful
The Manager’s Guide to Accountability (without Driving Your Employees Insane)
June 17, 2021
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An excuse is a way of promising ourselves we will have that same issue again. —Henry Cloud I have a confession. It really bugs me
Do You Pay for Performance? Here’s Why You Shouldn’t.
April 11, 2021
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A few years ago, I saw Jim Collins, the author of Good to Great, speak at a leadership summit. Someone in the audience asked him
Motivation vs. Engagement: What’s the Difference?
March 17, 2021
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Someone recently asked me if I thought there was a difference between employee “motivation” and “engagement.” In a world overrun with mushy buzzwords, we don’t ask
Look For These Specific Traits in Every Job Candidate
January 31, 2021
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Getting the right people on the bus is one of the most important responsibilities of a manager and leader. That’s why every manager — from the
3 Quick Ways to Give Better Feedback
November 24, 2020
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Do your employees feel like they’re working in a vacuum, with little indication of how they are performing (good or bad)? Does the only real
An Action Plan for the Underperforming Employee
August 17, 2020
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If you’re facing one of the most challenging issues of management — a chronically underperforming employee — what do you do? No matter what, you
The 4 Reasons to Have a Meeting (and How to Make Each Type Productive)
August 11, 2020
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A few years ago, a survey reported in Harvard Business Review found that 71 percent of managers thought that their meetings were “unproductive and inefficient.” That data
[Upcoming Webinar] How to Manage a Downsized Team
August 5, 2020
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In 2020, layoffs, furloughs, and downsizing have been rampant. If you’re a manager whose team or teams have recently been downscaled, how can you realign
The 4 Levels of Employee Motivation
July 27, 2020
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What motivates the employees at your organization to do their best work? Are they working just for a paycheck, or do they feel that they
How to Create Authentic Human Connection in Job Interviews
July 21, 2020
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Job interviews often feel unnatural and cold—but they don’t have to. When you think of Thomas Edison’s inventions, you probably think light bulbs and phonographs.
5 Habits of People-Centric Leaders
July 13, 2020
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Over the years, I’ve spent a lot of time talking to leaders about how they run their teams and businesses. I’ve noticed something interesting in
How to Market Your Team Internally
July 2, 2020
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No matter what type of team you lead, every manager has to be a good marketer. Of course I don’t mean the traditional sense of
No Problems on Your Team? That’s a Big Problem.
June 26, 2020
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As a manager, it may feel good to think everything is just great on your team. Everyone is getting along. All the goals are on
5 Hiring Metrics Every Manager Should Track
June 19, 2020
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We all know that “what gets measured gets managed.” As a manager, it’s up to you to measure—and manage—one of your most important responsibilities: Hiring.
“We’re All Startups Now”
June 9, 2020
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We’re all startups now. The phrase struck me as soon as I heard it. I was on a call with Patti Boyle, a consultant and
10 Tips for Hiring & Recruiting the Best
May 26, 2020
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A webinar on recruiting? In this economy? Yes. These are exceedingly difficult times for businesses and job seekers alike. But even with tight budgets and
The Michael Jordan Fallacy
May 22, 2020
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Being a great basketball player doesn’t make you a great tennis player. And being smart doesn’t make you a great manager. While stuck at home,
Job Searching During COVID-19
May 1, 2020
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Could there be a worse time to look for a job? When I lost my job last month, it didn’t feel like it. I felt
The 4 Fatal Flaws of “Management Training” (and How We’re Fixing Them)
April 28, 2020
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I’ve sat through my fair share of external training programs, most of them forced on me by an employer. To be clear, not all of
Managers: Understand the Pros and Cons of Remote Work
April 24, 2020
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“WFH” mode comes with plenty of upsides—but you’ve got to be aware of the downsides, too. With so many companies asking employees to work remotely
Introducing MGR360
April 13, 2020
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For the past two months, we’ve been preparing the launch of MGR360, the go-to training certification for people managers.