Alicia is cofounder and CEO of Manager360. Previously, she brought her leadership, vision, and strategic oversight to many executive positions, including leading programs for eBay/PayPal, Google, and Anheuser-Busch. She is the coauthor, with Joel Trammell, of The Manager's Playbook: Make Exceptional People Management Your Competitive Advantage.
1-on-1s are arguably the most important tool in the manager’s toolkit. We just made them even easier to do right using Manager360 for Microsoft Teams. In… Read More »New Feature: Auto-Generated 1-on-1 Agendas
In the past 10 years or so, much has been written about moving companies away from traditional hierarchies and toward a “flatter,” or even “bossless,”… Read More »Do We Still Need Managers? An Interview with Peter Klein, PhD
My own definition of leadership is this: The capacity and the will to rally men and women to a common purpose and the character which… Read More »Now Is the Time to Build Up Your Leaders
In my job, I talk to HR leaders every week. Lately, I’ve noticed that they seem more frustrated than usual—and more tired. With employees quitting… Read More »How “Stay Interviews” Keep the Talent on Your Team
Every employee has a customer, whether it’s the end user of your product, an internal group, or someone else. Because your employees are closer to… Read More »Ask Employees What They’re Hearing from Customers
In his book Deep Work, computer scientist and writer Cal Newport makes the case for depth over shallowness in our work. His thesis is provocative: In… Read More »Promote Your Employees’ Capacity for “Deep Work”
Foresight isn’t a mysterious gift bestowed at birth. It is the product of particular ways of thinking, of gathering information, of updating beliefs. These habits… Read More »How to Build Your Employees’ Foresight
Some of the best leaders are big readers. Warren Buffett reads hundreds of pages per day. Elon Musk has said that books inspired him to found SpaceX. Mark Cuban spends… Read More »How to Have a Great Book Club at Work
Repetition and consistency are vital in the communication of a leader. To ensure you’re regularly hitting the important stuff in your communication, consider what your… Read More »Identify Your “Sayings” as a Leader and Wise Words You May Have missed …
Have you ever gotten to the end of a busy day and realized you could not at all articulate what you did for the past… Read More »Keep a “Three Things” Work Journal