Our Mission

At MGR360, we believe that great people managers are an organization’s best competitive advantage. And that managers—the “boss” so many of us gripe about—get a bad rap.

We want to change that. 

The reason we all have “bad manager” stories comes down to the fact that few people receive training and tools for becoming great managers. So many of us are thrown into a management role because we were great in a previous job—but we weren’t taught how to manage, lead, and coach people to full engagement and productivity. 

Yet these people-management skills are vital. And not just for company success, but for the ripple effect they have on people’s lives. We spend most of our waking hours at work, and management skills can make the difference between those hours being a long, dispiriting slog or a fulfilling path toward growth and development.

Our mission is to train and empower managers at all levels through our interactive, expert-developed certification program—and to equip organizations with game-changing managerial talent.

Can we help you with training or recruiting? Got a question or idea? We want to hear from you: hello@mgr360.com.

Meet the Team

Our expertise in management comes from decades in the trenches at organizations of all sizes, from Fortune 500 brands to five-person startups. 

We’re passionate about understanding—and sharing—the principles of managing people to release their full potential.

Alicia Thrasher


Cofounder & CEO

With more than 20 years of management experience in the information technology and consulting space, Alicia understands what it takes to manage people effectively, even through the most complex situations. Before becoming CEO of MGR360, she brought her leadership, vision, and strategic oversight to many executive positions, including leading programs for eBay/PayPal, Google, and Anheuser-Busch

Alicia graduated with a BBA from the University of Texas at Austin with a concentration in Management Information Systems. She also holds Project Management Professional (PMP) and Certified Scrum Master (CSM) certifications.

Joel Trammell


Cofounder & Master Training Specialist

Joel has learned the value of great managers over a quarter century serving as CEO of both public and private companies. As CEO and cofounder of NetQoS, a network management software firm, he delivered 31 consecutive quarters of double-digit revenue growth and a $200 million valuation. In 2010, Joel cofounded Cache IQ, a storage software company that NetApp acquired two years later.

He is the author of two books, The CEO Tightrope and The Manager’s Tightrope—a complete guide to the manager’s role. He currently serves as CEO of Khorus, a company he founded to provide a business management system for chief executives.

Kathleen Woodhouse


Executive Coach

Kathleen leads MGR360’s 360° Feedback Reviews. She is also cofounder of Nova Leadership and Managing Director at Woodhouse Partners, a consulting practice focused on increasing leadership and organizational capability to drive business results.

A former Fortune 50 executive, a Forbes Certified Coach, and guest lecturer at Harvard Business School, Kathleen works with leaders and their teams to create an environment where people excel. She coaches C-level clients and their successors and has a passion for developing women and high potential talent. Kathleen is Hogan-certified and trained in the Neuroscience of Coaching and Leading Change. She uses her expertise and diagnostic tools to bring the best out in her clients.

Prior to launching Nova and Woodhouse Partners, Kathleen was Corporate Vice President of Human Resources at Advanced Micro Devices and held executive HR leadership roles at Dell, Inc., living in both the US and Europe.